Privacy Policy


Welcome to Alfresco Chef. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and purchase our wood fired ovens.

1. Information We Collect

Personal Information: When you place an order, we collect personal information such as your name, email address, phone number, shipping address, and payment details.

Non-Personal Information: We may also collect non-personal information such as browser type, operating system, and website usage data to help us improve our services.

2. How We Use Your Information

We use the information we collect in the following ways:

  • Processing Orders: To process and fulfill your orders, including sending you emails to confirm your order status and shipping information.
  • Customer Support: To provide customer support and respond to your inquiries.
  • Improvement of Services: To analyze website usage and improve our products and services.
  • Marketing: To send you promotional materials and updates about our products, if you have opted in to receive such communications.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party logistics companies to fulfill your orders and delivery services.
  • Payment Processors: To process your payments securely.
  • Legal Requirements: If required by law, to comply with legal processes, or to protect the rights and safety of Alfresco Chef, our customers, or others.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's systems to recognize your browser and capture and remember certain information.

6. Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

7. Your Rights

You have the right to:

  • Access Your Data: Request access to the personal data we hold about you.
  • Correct Your Data: Request corrections to any inaccurate or incomplete personal data.
  • Delete Your Data: Request the deletion of your personal data, subject to legal and contractual restrictions.
  • Opt-Out: Opt-out of receiving marketing communications from us.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. It is your responsibility to review this privacy policy periodically.

9. Contact Us

If you have any questions about this privacy policy or the way we handle your personal information, please contact us at:

Alfresco Chef
Address: Garden Gastronomy Group Ltd (T/A: Alfresco Chef), 128 City Road, London, EC1V 2NX


By using our website and purchasing our products, you consent to our privacy policy. Thank you for trusting Alfresco Chef with your personal information.